I haven’t finished reading this, but what strikes me about the advice in the notes is that much of it is either contradictory or there exist counterexamples to the claims. For example, the reader is encouraged to start building, but is told you also need a good idea and that you can pivot but most good companies don’t start with a pivot. Counterexample: Slack was a pivot. We’re also instructed that you should build something that’s hard to replicate, but also that the thing you build first should be simple. What am I supposed to take away from this? If it’s simple, isn’t it almost surely replicable? Also, Netflix is a good counterexample: they just started with a DVD mail service, and were easily replicable by an incumbent, like Blockbuster. And the advice about not creating a market goes against what sometimes occurs through branding. The original Banana Republic sold “safari clothing”. There was no market for this before Banana Republic. Nor was there a market for energy drinks before Red Bull. I’m told that you should have a cofounder, yet is appears that there’s many examples of successful companies without one (eg Amazon, IKEA). I’m not sure if this appears in the document yet, but another piece of conventional wisedom I’ve heard is that you need to work on your startup full time or else (insert bad thing about you not being committed). But what about Nike, whose founder worked for 5 years as an accountant while he developed the business?
My point is that a lot of the advice I’ve heard about startups in general is framed (intentionally or unintentionally) as a series of directives that will optimize your chances of success. Moreover, no other additional context is provided to help you frame the advice, such that you can tell whether or not it’s applicable or appropriate advice to follow. The lack of context coupled with the existence of so many blatant counterexamples and contradictions prevents the advice from being useful.
Starting a company requires a tolerance for ambiguity. If there were a rules based system for how to start a startup, then startups wouldn't exist: they'd be "innovation processes" at big companies, and your advisors would be your bosses
The existence of counterexamples and conflicting advice doesn't mean that advice isn't useful, conflicting advice is just a symptom of startups being uncertain. With a large enough sample size of advice, you can start to make sense of it, understand what's good and bad advice, understand how people's life experience and incentives may color their advice etc. this makes it much easier for you to turn that advice into decisions and actionable steps
If you think about it this way then more advice is better. It's just up to you to synthesize that advice and decide what to do with it
Then instead of saying “start simple” and “be difficult to replicate”, why not suggest something more like “your goal might be to build something as quickly as possible, but must be sufficiently non-trivial to build. Time to build isn’t always an indicator of simplicity, [blah blah blah].”
I guess what I’m saying is embrace ambiguity in the advice more clearly. Don’t say “Do X” and “Do the opposite of X”, which together give you no ground to “synthesize”.
Another approach is to describe the effect of “Doing X”. Maybe building fast means you can get to market faster. Maybe building something nontrivial means your competition won’t gobble up your market. But you, the founder, are the arbiter of that decision/tradeoff.
ISTM that many startup-advice-givers like to create these short memorable platitudes instead of actually describing tradeoffs and decisions that the founder must make.
Another way to read "Difficult to replicate" would be "Use a skill most of the market doesn't have or doesn't have the tolerance/patience to use." Simple doesn't mean trivial.
> The problem is that there are so many blatant counterexamples and contradictory narratives that the advice ceases to be helpful.
Because there's no set of instructions that will work for sure.
What one needs to success with a startup is several of these: work hard, work smart, connections, piles of money, idea, marketing, good timing and luck.
You can have most of them and not triumf, you can have only a pair and succeed. With none it's not possible. The ones that seem to matter the most are the ones you come with (money/connections) and the ones that you can't affect much (good timing/luck).
I’m not sure marketing belongs in the list though. It’s critical but it’s a part of execution and overlaps with several other items on the list. Just stood out to me.
I’d also challenge the last paragraph. I don’t think anything on this list matters as much as working hard. Literally every single successful business owner I’ve ever known has worked their ass off, usually for many years. For me the correlation is 100%. That’s not to say it’s sufficient but it seems necessary and the most equalizing force on your list [1]
1. Although I sometimes think in our fetishization of hard work, we ignore the fact that not everyone can grind away for years on a speculative venture even if they wanted to. I know many wonderful people who just don’t have that personality. Telling them to “outwork their competition” makes as much sense as telling someone to change their favorite color or decide to love a food they hate. It’s just not how they’re wired and that’s OK.
IMHO working hard (or sometimes just working smart) is a prerequisite for a startup to be great. But it's one of the things that matter less.
There are plenty of people working as hard as they can, that doesn't mean their starup will work out. They might be working on the wrong problem, they might have bad sales/virality, they might be doing a great product but too soon/late for the market, someone bigger might be fighting for the same market, they might just be unlucky.
Without the hard work there is no startup, for sure. But fetishizing it leads to the whole "you were not working enough/you didn't want it enough" toxic concept of people only getting what they deserve. Life is not fair, good people have bad things happen to them from time to time, bad people sometimes have good things happen to them, hard working people don't always succeed.
I felt this way going through YC - sometimes different partners gave conflicting advice, and that felt confusing. It took a while for me to look back on the experience and realize it was a feature not a bug.
[edit - disclosure: I was one of the presenters in this series.]
What’s the point of having access to a ton of great advisors if they’re constantly all telling you conflicting things? Is the answer just to go with your gut? If so, why do you need the advisors? Is it more to prime your decision making with possibilities? Or is it more for tactical execution advice once you decide on a direction? Or something else?
> What’s the point of having access to a ton of great advisors if they’re constantly all telling you conflicting things?
Here’s my conflicting bit of advice. ;)
The point is to get the best head start you can, and to get it by knowing many ways other people succeeded. They will share some common themes on how to succeed, and maybe more importantly, common themes on how to accidentally fail.
You’ll always get conflicting advice no matter what the context is. The same thing happened to me before and after getting my startup funded- advice was all over the map. And it has also happened in academics and at jobs and among my friends and family. Ask 5 people anything, you’ll get 5 answers. People simply have different points of view, and there are usually multiple right answers.
It’s a feature because it’s important to understand that there isn’t a right answer but a continuum of possibilities that you get to influence. It’s important to understand how people construct and use narratives about their successes. It’s important to see clearly that there’s some luck involved, even if nobody admits it.
Customers, by the way, will give even more wildly conflicting information, so being able to sift through conflicting information is a good skill to have.
Going with your gut will only work if your gut knows how to make good business decisions, which a few people have but not everyone. Software engineers, for example, have guts that tell them that writing awesome software is the one thing that will do the trick, the product will sell itself. Advisors will all tell them that marketing is more important, but they will all disagree on how & where to do the marketing.
There are other side benefits to advisors, including: having influential people rooting for you publicly, having help meeting new investors, getting tactical advice on business and management problems, having a support group of people who’ve gone through some of tough things you’re going through because friends and family don’t understand. I think there’s more but you get where I’m going...
It’s important to talk to people who actually had success summoning the airplanes and getting them to bring food. Otherwise you’ll just guessing. Amalgamating and synthesizing that advice will maximize your odds of a successful airplane summon.
Soliciting advice and feedback from different sources, and then synthesizing and sifting through that sometimes conflicting feedback to make your own conclusions, is a very common and useful "business" skill
It's how investors do technical diligence, it's how executives of large companies make decisions, it's a part of the peer review process in science.
Advisors don't exist to tell you how to do your job. If that was the case they'd be your boss, not your advisor. They are there to help you see the full picture, and assess different perspectives, and challenge your thinking. But ultimately you make the call
"Assigning single factor causation to the output of complex adaptive system is a triumph of hope over experience."
This is a quote from Tren Griffin about the stock market but it holds true for startups as well. Successful people who help out entrepreneurs often take their survivorship bias'd situations and assign single factor causation to them. Thus you end up with conflicting advice because "sometimes it works and sometimes it doesn't".
Generic advice is not hurtful, it's just not contextual. It's your job (the founder) to decide whether it can fit your context or not.
In the end, the best way to learn how to start a startup is to ignore everything and just do it. Other people will tell you the best way to have started their company. No one is going to be able to teach you how to start yours.
To be clear, I'm not saying that there's not good advice floating around. There is. The trick is knowing how to separate the bad from the good, and as someone who's new to the startup world, that's pretty hard (impossible?) to do.
There are counter examples to everything, that doesn’t make it bad advice.
Some people smoke cigarettes their whole life and live until old age without ever getting cancer. Should we conclude smoking does not cause cancer just because there are counter examples?
As you said, the advice is meant to maximize the chance of success. It is still not sufficient or without exceptions.
In the end, advice is only valuable if you put it through your own filter and use your own judgement to make the best decision.
This is definitely something I was thinking about a lot of as I compiled these notes. To be fair, each lecture was a standalone by a different speaker, with different backgrounds, experiences and skills. I'm not surprised that there are some contradictions. Like other commenters have pointed out, YMMV depending on a gazillion unknown factors.
Perhaps here's a meta-lesson to be learned for a right mindset: there are many ways to start (a good news i presume) but less and less ways to grow in a sustainable fashion as your business matures (YC or others can help you with that).
There is some kind of kind of logic in this, Google, is more than a Search monopoly, or Maps, or Gmail, or Google Play, or Google Ads, or presence on very large number of website through Ads, Analytics, ReCaptcha, and lord knows what. Google is not a monopoly, it is more than that.
My biggest problem with the advice from YC and Startup school notes like this is that they pretend they're the first to ever discover these ideas or principles. They have experience with many start-ups over the last decade, which is true, but the concepts and ideas here are very old. They're rediscovering the Polio vaccine.
Furthermore, they are extremely biased towards start-ups, which is understandable. You could not easily make a worse financial decision, statistically speaking. But they need most of us to do it for them to stay in business.
My point is that a lot of the advice I’ve heard about startups in general is framed (intentionally or unintentionally) as a series of directives that will optimize your chances of success. Moreover, no other additional context is provided to help you frame the advice, such that you can tell whether or not it’s applicable or appropriate advice to follow. The lack of context coupled with the existence of so many blatant counterexamples and contradictions prevents the advice from being useful.
(Note: I edited the last paragraph for clarity)