A lot of people don't seem to realize, when you're dealing with communities -- especially communities that involve money flying around -- there's tons of work in managing it.

You've got employees trying to grow the community in different areas (genres?) and different geographies, reaching out to people, giving advice to get them on board. You've got employees giving support. You've got employees looking for irregularities and fraud among all the finances.

Sales, marketing and operation are huge parts of businesses that many engineers don't often think about.