There are a couple of HN threads specifically about chairs. I looked for those using the search feature and just tabulated what was most commonly recommended. That ended up being the Steelcase Leap, which is the one I got (or rather, the Leap V2).
Most importantly, I bought from a reputable place that did free returns.
Not much to it, really. The price tag is what really made it hard for me to pull the trigger. But after the fact I can say that, while this chair may or may not be "perfect", it's 10x better than the cheap one it replaced. So yeah, worth every penny.
I bought my first serious chair about 10 years ago, a Vitra model they don’t make anymore. It was over 1000 EUR here in Berlin.
The first day of working in it, I felt like an idiot for not having made that investment ten years earlier.
Now I’m starting a period of voluntary digital vagabondage and will need to explore ergonomics options other than “nice chair.” But I will probably keep that beast in storage.
If you can try them out at a showroom that’s best but in any case I 100% agree, buy from a reputable dealer, it will save you the headache of thinking about returns even if everything is perfect.
I got the Leap v2 last summer, also from Crandall/BTOD, but ended up giving it to my brother and getting a HermanMiller Embody. It's much more expensive and harder to find used, but when you buy direct from HermanMiller you get a free return period so it's a risk free trial.
To me the Leap was comfortable and wasn't bad, but just didn't feel 100% right. The Embody is just perfect. 100% worth the cost. And the materials/construction also feel much more premium.
There are plenty of reviews on YouTube as well as https://blog.szynalski.com/, but ultimately you can't be sure unless you sit in one yourself - every person will find the fit and comfort to be different. SteelCase Leap v2 & SteelCase Gesture and HM Embody seem to be the top three. HM has a 15% off sale in the summer and end of year.