> No product, no product strategy just pure company integration.
Oh we definitely have a product. Almost none of our customers have all the data they need in the other systems, but they almost always have much of it. They're just lacking the domain specific stuff, unsurprisingly.
So our product has a lot of domain-specific logic that greatly assists customers in enriching the data as required by law, before submitting it.
However part of what got us to dominate the niche is that we were willing to be driven, as you say, or solve our customers problems as we see it, when it comes to integrating with those other systems.
Now that we've grown we're trying to be more strict. Custom screen/windows is not something we do readily anymore for example.
However, oh so many new customers ask for our standard XSDs etc, and once we hand them our XSDs they turn around and go "hmmkay, but how about you just use the files we already got?" and hand us some other XML, CVS or whatever.
Oh we definitely have a product. Almost none of our customers have all the data they need in the other systems, but they almost always have much of it. They're just lacking the domain specific stuff, unsurprisingly.
So our product has a lot of domain-specific logic that greatly assists customers in enriching the data as required by law, before submitting it.
However part of what got us to dominate the niche is that we were willing to be driven, as you say, or solve our customers problems as we see it, when it comes to integrating with those other systems.
Now that we've grown we're trying to be more strict. Custom screen/windows is not something we do readily anymore for example.
However, oh so many new customers ask for our standard XSDs etc, and once we hand them our XSDs they turn around and go "hmmkay, but how about you just use the files we already got?" and hand us some other XML, CVS or whatever.