Well, your username certainly checks out. I am not sure how many solo projects you have embarked on, but providing a product to 2 million people is no small feat even for a team. Iterating to product market fit takes a lot and not many people are ever able to do it.

Whether it is simple or not it's obviously providing value for the users that are using it, and is reliable enough because it keeps growing.

This comment reads like one of those Bluesky "polite disagreers" LLM-generated replies that's designed to farm for engagement: https://boingboing.net/2024/12/05/blueskys-bot-invasion-ai-a...

I doubt "support" is all that necessary for an app of this type, as you yourself mentioned.

Making something that millions of people use and appreciate? That's worthy of praise.

I actually emailed the story graph with a support question and got a prompt response. I imagine you do have to provide it since you have paying customers.

It's expected, I'm sure. But there is not an inherent law of the universe that requires companies to provide support for their services or products.

That StoryGraph provides it is a nice extra touch. I personally would not expect it.

This was a thoughtful comment but I’m not sure how useful it is at all due to the typo. Commendable vs commandable? I have a pet peeve for typos so your highly accomplished comment is really unworthy of the photons used to display it.

Or maybe we can be more supportive of each other and our accomplishments.

Uh. So you're saying that this person made a smart decision by building a thing which is valued by users, and which they are able to create and support as a single individual?

So what is your complaint exactly?