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| 1. | | Case Study: The Evolution of the Help Scout Brand (helpscout.net) | | 2 points by Ciotti on Sept 14, 2016 | past | |
| 2. | | Are ‘Unicorns’ Built to Last? (helpscout.net) | | 1 point by Ciotti on Nov 30, 2015 | past | |
| 3. | | Easy Reading Is Damn Hard Writing (helpscout.net) | | 3 points by Ciotti on Sept 8, 2015 | past | |
| 4. | | A Rough Draft Is an Idea Prototype (medium.com/danritz) | | 1 point by Ciotti on July 15, 2015 | past | |
| 5. | | Lifecycle Emails: Magic Pixie Dust for User Onboarding (helpscout.net) | | 6 points by Ciotti on Nov 19, 2014 | past | 1 comment | |
| 6. | | Features tell, but benefits sell (helpscout.net) | | 10 points by Ciotti on Feb 19, 2014 | past | |
| 7. | | Your Brain Wasn’t Built for Junk Food, Porn, or the Internet (sparringmind.com) | | 43 points by Ciotti on Feb 6, 2014 | past | 7 comments | |
| 8. | | The Psychology of Color in Marketing and Branding (helpscout.net) | | 96 points by Ciotti on July 17, 2013 | past | 21 comments | |
| 9. | | Gamification: The Good, The Bad, and The Ugly (helpscout.net) | | 1 point by Ciotti on May 1, 2013 | past | |
| 10. | | How KISSmetrics does customer service (helpscout.net) | | 1 point by Ciotti on Jan 2, 2013 | past | |
| 11. | | Engineer Increased Sales and Happy Customers With Behavioral Psychology (shopify.com) | | 19 points by Ciotti on Nov 15, 2012 | past | 4 comments | |
| 12. | | Using Behavioral Economics, Psychology, and Neuroeconomics to Maximize Sales (shopify.com) | | 61 points by Ciotti on Sept 18, 2012 | past | 13 comments | |
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