We get it, flying is frustrating. Sometimes you have to wait four hours in an airport. Sometimes, the airlines don't treat you like the important person you are convinced you are. Write your rant, and delete it. Just don't publish it under the color of "advice", it makes you look like a whiney little kid.
He wasn't complaining about having to wait 4 hours. He was complaining about the lack of respect they have for customers (not specifically him, but in general), and he was comparing his experience between Virgin and United.
With one, he was surprised by an unfortunate, not-well-known policy and OFFERED NO HELP, versus the other where they went above and beyond what he expected from them (sell him a ticket to get home).
I think this is a great example of how some companies "get it" and are going to keep and grow their customers, while other companies don't "get it" and it will lead to their demise.
Actually, I don't find flying particularly frustrating. Waiting on the runway, getting kicked off my flight because it's overbooked, getting stuck in the airport - it goes with the territory, and I am okay with that. My grudge with United (and subsequent love affair with Virgin) was about the way they treat their customers.
Agreed- even defining the notebook as a moleskine suggests a certain type of content. More so, it's a seemingly generalized trademark (like Kleenex or Xerox).
But by questioning why he voiced his argument, you validated his argument and thus the reasoning behind it. Your question, posed as such, answers itself, in a way.
It's political bikeshedding. Few people have the background to understand Quantitative easing, but everybody gets the squicks about being naked in public.
The politicians know this, of course, and are going to reduce this to a few slogans and beat it into the ground. This despite the fact that very few Americans spend any real amount of time dealing with the TSA.
When I fly in 2 months I will have have to choose between having naked pictures taken of my children, or having them groped. I understand that statement is bit hyperbolic, but it doesn't make the options any less shitty.
The airport we use currently has X-ray machines instead of the millimeter wave scanners, so I will probably have to choose the groping. Here is what I'm expecting: http://www.youtube.com/watch?v=80JAcQ8WOP8
I'm having the same dilemma. We have the back-scatter machines at our airport, and given the reports, I'm tempted to just cancel our plans, or just drive.
I agree except for your very last statement. Its more then an issue of Americans spending time with the TSA its about privacy. This is a backlash against all of the privacy concerns people have against new technology, it just happens that this technology has easy to see consequences.
We get it, flying is frustrating. Sometimes you have to wait four hours in an airport. Sometimes, the airlines don't treat you like the important person you are convinced you are. Write your rant, and delete it. Just don't publish it under the color of "advice", it makes you look like a whiney little kid.