Important to remember the government itself might be the worst actor. Trump busy doing favours for Saudi Arabia who murder & hack up a reporter. Imagine the favours if he had access to those keys via his corrupt DOJ. Terrifying.
The left CTRL key snapped in half on mine after ~8 months. While under warranty, I was told I had to send the whole thing away, 2-4 weeks. That was difficult to accept. I've had to occasionally re Sellotape it since then.
Later the tablet battery stopped charging, then stopped being recognised altogether. This means the screen cannot be detached without sticking a pin into a vent. This requires power down and I imagine not good to do frequently. I read it is a manufacturing default that won't be fixed.
After much inner wrestling I replaced it with a Lenovo. It had a hardware issue early on, but they sent an engineer around to my private residence within a few days with a spare part to fix it. Night and Day.
I’d say it’s safe to say if MS has the market dominance Amazon does now, they would absolutely be doing the same things. They used to, and would again, despite their “underdog” current PR campaign.
I’m bringing up MS’ very real history of competing within its own ecosystem in a conversation about Amazon doing the same. The big three are all snakes in the grass. Don’t fool yourself about lesser evils.
