At the risk of arguing with you, I am surprised you thought we argued in the previous comment reply. We thought SHOwnsYou was quite thoughtful in his feedback and had gone through the app. And the response was meant to be thoughtful as well. We genuinely found it useful and tried to emote that.
Just read it again and it still didn't read as argumentative.
I am not sure what the line in the sand is, just say 'thank you' I guess. :)
And I didn't say you had argued with anyone. I just get tired of trying to help people and getting fighty replies. I deleted my response to someone else over that very recently.
Fwiw: I worked for an insurance company for over 5 years, ran an alternative health site for a number of years which is being discontinued, and have participated in various health sites over the years. I really hope you have success with this. I just know it to be a tough space.
Peace.
PS I will add that it also goes over well on HN to upvote people if you appreciate the reply. That seems to frequently get overlooked, though I try to do it.
It's actually dudette. You can email me if you wish. But please do note I am discontinuing my health site and bitter about the experience. So I am not exactly an example of wild success.
Hey, thanks for posting :) The two of us were sitting here staring at our Google Analytics & hoping you would comment too!
"There isn't much point to casually browsing the site right now" - Correct, we just came out of private beta, so the amount of data we have and what we have done to visualize it is quite nascent.
Deeper insight - This is our biggest focus right now. People do have a way to comment via the 'Add Update' button on their posts. But most of our testers right now do this via the API so they aren't doing more than maintaining their lists.
Face - Fun! I can share some conversion numbers on this. It almost doubled. Especially the silly ones like the bird and the ManBat :P kinda help to lighten the tone.
Login/Register - There's a big bold button to register once you post your first symptom. And there's a less prominent login/register icon before you post.
Design - Thank you, but even as you saw there's so much more to do especially in the way of onboarding.
Best for Last - Problem -> Solution or Solution -> Problem. There are 3 use cases this makes a ton of sense for. And we have to work hard to demo them as soon as you come in! One of them is that when you and your girlfriend are busy, how can you track each other's issues and get the casual help you may need without taking a break from work or leaving the comfort of your couch.
Thank you for giving it a whirl and very useful feedback!
Dave is doing a fantastic job here! His 'democratic' approach is killing it. The time difference between 3.0 -> 3.1 to 3.1 -> 3.2 was really good, so happy that he's doing this! :)
Great software, solid team and a really useful service. In the current climate, this is surprisingly undervalued at $700mn.
One of those 'penalties' for being based out of the States, I guess.