Managing Growth in a late-stage startup: most depts (hr, mkt, sales, cs) perform growth experiments, I coach/facilitate/educate;
Think like this: most metrics can be improved with expertise; known knowns - - but some metrics need new solutions, and for that you need to analyse, hypothesise, experiment... unknown unknowns. And this is why growth is everybody's business.
Growth process is informed with insights from data science + behavioural science (this is my background)
I'll give you an even better one: locus of control
People with internal locus of control are 5x more likely to use failures as stepping sones toward improvement. I know because we did the research. We use this, among other behavioural traits, to recruit talent.
First, behavioural responses vary from person to person and from culture to culture (Americans will smile in most social situations, Russians don't smile unless there is a laughter coming in).
Second, we are far from associating an internal subjective experience (joy) to an external objective behaviour (smile). It's actually one of the greatest challenges in psychology today. Also, how do you gauge my level of happiness compared to yours?
Third, the whole article is superficial and they don't hide it: first they measure who smiles more ... then they jump to the conclusion - all bronze winners perform the same cognition. Pure speculation.
Even if smiles would denote an emotional episode (joy) it would have to be right in the moment of the emotional episode - and it would be a micro expression (under one second).
Quote: "they studied medal stand photographs" -> posed circumstances.
I have a sad realisation that "engagement" is more likely "enragement." Humans are activated best by anger. Joy? That is a big deactivator...
The algorithmic approach to the feed reminds me a model I work every day with: human perception.
Because there is an "algorithm" put between sensory perception and perception/awareness - and because the signal is highly processed - aaand the way processing is done is not available to our conscious awareness - you get all kinds of strange behaviours.
Where you cannot control how stimuli are processed and perception formed, you are for all intents and purposes manipulated, or at least denied control.
Unfortunately, any SM algo has to fit the same purpose - alter our perceptions and influence our behaviours. Guess I should delete my FB now...
> I have a sad realisation that "engagement" is more likely "enragement." Humans are activated best by anger. Joy? That is a big deactivator...
This is interesting. Because if you have joy, you might be like "maybe I should just put this FB down and continue enjoying my life." But if something angers you, it activates you to stay on and hold on, instead of taking it easy which can lead to logging off.
Good advice, thank you. I worked on redesigning the layouts, the first version was a bit crude... Here is a sample, if relevant: https://imgur.com/gallery/Bn0iyN0
Hi HN fellows, it’s the author here. One of the most rewarding experiences in the past year was to show people different psychological concepts and how to use them to understand themselves and others. This inspired me to design this set of cards. Easy to understand concepts, illuminating examples and simple explanations.
One thing I had in mind was to help parents teach kids about their emotions, for example. However, because I struggle with anxiety, I found it important to make them in physical form, to help me focus on their texture and shape, whenever I feel the need to ground myself.
Long story short, it was an amazing experience creating them and I’m happy to share with you anything you would like to know.
Social Conformity - it would be costly for the participants to say no, from a social standpoint, but when the wallets have to open, there is always an excuse.
