I once had to fix a Rails project where the original developer chose not to use ActiveRecord, ActiveJob or any of the Rails built in features. Not sure why he wanted to go that route unless he wanted to learn Ruby at the customers expense.
Amazon is not doing a great job either. They shipped a Macbook Air when I had ordered a Macbook Pro. They didn't release my replacement until their supposedly superior system registered my returns. I had to contact their support to tell them that it was returned a week back. After all the song and dance, they shipped a Macbook Air again as replacement. How is that for a market leading performance!
True, I was a huge fan of Flipkart since the time it only used to sell books. Then the delivery charges increased, discount reduced and Amazon and Snapdeal looked like much better options.
Even now I look at flipkart to check out the price of stuff, but it is usually more than the rest.
Flipkart lost customers confidence, is what I think.
I think it is really hard to compete with Amazon on cost. That
is Amazon's strength and you will most likely lose that battle unless the government has some kind of protective measures in place or you get another titan like Alibaba or Google taking a majority stake. Flipkart still has plenty of mindshare but they need to innovate. They are not going to win based on prices alone.
Often some stuff is sold by third party dealers and shipped by Amazon. I suspect that is probably the case for the Macbook. Amazon typically has much lesser control over such sales, and would need to adhere to the dealer's policies.
I would also try to build in as many self-service features that you can so that you are not bugged with routine maintenance requests such as adding master data. Otherwise, all maintenance requests should be done for a fee. Customers also value you even higher if you proactively do maintenance such as security fixes that maybe beyond their capabilities.
Flipkart's customer base is completely different. A large percentage of their customers will probably never own a desktop let alone access their application on one. Front is an app targeted for business where the users still use desktops where it may make sense to have a desktop app.
I have built a couple of apps running Play on Java and I like it. I still prefer Rails if the customer is starting on a clean slate but Play Java has worked out pretty well.
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Anand doesn't like playing long games. Carlsen doesn't give an inch even when he is down. Regardless of rating differences, Anand's game was in bad shape in 2013 and it just continued in the world championship. He is playing much better these days. It is just that his game doesn't match up very well to Carlsen's relentless style. That said, he had his chances this time like how he predicted before the match. He just couldn't take them. I'm always reminded of Federer-Nadal rivalry when I watch these two play.
