Part of the job of being freelance is expectation management - most clients want everything on a plate but you have to make them prioritize if they're on a budget... what is necessary and what is a nice to have.
This was aimed at the idea validation stage. You shouldn't have built anything at this point as you're too busy talking to customers face-to-face, trying to hone the idea down.
Yes, I'd agree with this. The agency comment was more aimed at the medium- to large-sized agencies rather than small, young ones (I kinda see them more as freelancers when it's an agency of 2-7).
Also it's a big variance of caring, some big agencies do care a lot but they're rare and hard to find. Some staff turn up late and are hungover every other morning. It's a wide range but I was trying to average it out!
Can I send you my resume as well? I've worked for small companies or startups most of my life in a not so strong region for developers, so I really have no idea what I actually should be asking for my salary, and I know I'm probably underselling myself.
Thank you! Yeh, we've been consistently asking customers what works for them over the two or so years we've been running. We found that a lot of people get stuck very quickly with the free online courses that are out there, and they wanted to create sites from scratch rather than learning about HTML, CSS and Javascript – it's a very slight difference, practical vs theory.
We've found that the 1:1 help informs the course material too - if we get the same request topics in the 1:1 help, it's obvious we're missing something from the course material, so we add it in.