each year, my employer allows me to take a (paid) day off to do volunteering projects, e.g. going to soup kitchens. I get paid for that day regularly by my employer. The soup kitchen doesn't have to pay a dime.
We've been arguing with authorities, send hundreds (not an exaggeration) of papers to different involved parties, but still, one and a half year after purchasing a bit of real estate, we are not even allowed to start building. This includes dozens of funny anecdotes, an example would be changed rules for the width of your fence gate - meaning that you have to scrap the old one and have someone build a completely new one because it was 3cm (!) to narrow. Of course, it would take weeks after applying for the building license before any of their concerns would be communicated to us.
I don't think digitalization would solve this. If you have a shitty process and digitalize it, you have a shitty digital process. I do think arbitrariness of the people involved at the government offices and the time it takes them to react is way more of an issue.
If you just give me a bunch of paper to fill in, with actually understandable instructions, that's fine. Digitalization would save me a day here because I'd get it directly, but that doesn't really help if it takes six weeks for the clerk to actually react.
> doesn't really help if it takes six weeks for the clerk to actually react.
Neighbouring country here. The clerk has to react within six weeks, but to satisfy the letter of law, the reply is "we received your requeat and it's being processed"
Am I a volunteer?