My last gig forced us to use Asana for ticketing (!!!). It's meant as a Basecamp-like tool but I'm not sure if it delivers on that either.
Currently we use Confluence for documentation, which, like many other Atlassian products, is lacking notable features compared to cheaper competitors. Other than that, we're great: Exchange, Slack, Github (including issues), etc
Google for Business or w/e would be great, but there is no way a company this size is gonna do that.
Maybe we're both misunderstanding, but I think they meant "User Experience". Surely you agree that this is an important consideration in software development?
To contribute some anecdotal findings to the larger IT discussion in the thread, a lot of it comes down to this IMHO...
There are three levels of understanding of personal computers and how to manage them:
A) Basic understanding, the vast majority of users/clients
B) Intermediate understanding, you often find yourself walking your relatives through setting up their mail client
C) Expert understanding, you have deep knowledge of networking and user permissions for each computer on this network. You don't use apps to figure this out, you have set it up, tried it, and are proud of a system you have designed to make it all work.
I've found that many issues arise from folks working in IT whom are B that think they are C, and the frustration from not having Macs work identically as their Windows networking wizards causes friction. I think as people are getting better trained in BYOD, and the fact that there's no way around better IT training to accommodate it, is causing a sea change in adopting Macs.
Anyone considering any of these jobs is free to check Glassdoor, and probably will. Singling out one poster for a drive-by snipe is off-topic and unfair.
If you feel a burning need to protect your fellow users from employment at the New York Times, please avail yourself of the standard way to share information on HN and make a separate, careful, factual post. Bringing it up in the Who Is Hiring thread, where there's no room to evaluate whether the complaint is valid or just a smear, and the OP loses whether they engage with you or not, is not earnest discussion, it's attempted arson.
I'm going to detach this subthread now and mark it off-topic.
Right on! Recommending for others to read from an established source of company health ratings is absolutely cool. No one said anything pejorative about NYT here. If they did say something like that at Glassdoor, well, then I guess that's between NYT and that employee, and we are all free to think critically about it and decide whether it affects our opinion. In fact, it's a little frightening that anyone defending a journalism company would, in any way, suggest that it's "not cool" to promote as many open, full-disclosure-of-our-workplace sources as possible, and let readers decide for themselves what the merit of those sources ultimately is.
We won't be able to improve the working conditions, lack of specialization respect, burnout, or other industry problems unless more people vocally call out companies like this. If anything here is not cool, it's that more of this targeted, call-out-a-company-on-its-bullcrap doesn't happen.
Lateness is often considered rude because it shows you don't care about something. If this is a situation where that assumption is correct, then it's time to move on to a new job.
Late for meetings makes you a jerk. If you get your shit done and show up later than some arbitrary "start time" at work... your boss has a right to be like "c'mon dude" but not to penalize you. That's childish and petty, and another reason to move on.
The author is pretty open about this not being anywhere near ready. It would be better if they were open about the possibility of this loophole being patched up in the spec, making this a pretty useless trick.
Currently we use Confluence for documentation, which, like many other Atlassian products, is lacking notable features compared to cheaper competitors. Other than that, we're great: Exchange, Slack, Github (including issues), etc
Google for Business or w/e would be great, but there is no way a company this size is gonna do that.