He's not commenting on the in-house recruiting staffs at the major corporations, he's commenting on the third-party (usually contract) recruitment industry. They're not the same; the lack of knowledge and perverse incentives are much less an issue with direct recruitment.
It's my experience that the third-party recruiting business is almost as terrible in the US as the author describes in the UK, though sans the oddball Brit dialect. There also doesn't seem to be as much of the third-party contract scam going; if the recruiter is a contracting agency, they'll tell you that up front. But the incoherent and misspelled emails, the rampant spam, the lack of knowledge of the roles they're recruiting for, yes that all rings true in the US too.
It's my experience that the third-party recruiting business is almost as terrible in the US as the author describes in the UK, though sans the oddball Brit dialect. There also doesn't seem to be as much of the third-party contract scam going; if the recruiter is a contracting agency, they'll tell you that up front. But the incoherent and misspelled emails, the rampant spam, the lack of knowledge of the roles they're recruiting for, yes that all rings true in the US too.