Interesting, this case was at a telemarketing company too. Wasn't my old firm, but this is EXACTLY the same thing that my old company did. Guess it's an industry wide practice!
> According to a DOL release, American Future Systems — which is based in Malvern, Pennsylvania, and has a number of locations, including in Woodbury Heights, according to the company website — allegedly made telemarketers clock in and out for breaks as short as two to three minutes. The company's timekeeping system would reportedly subtract the break time from the employees' total hours worked each week.
> The DOL said workers were docked pay for virtually all time spent not making sales calls, sometimes bringing their wages below the federal minimum wage.
> The judge ruled that the practice violated the Fair Labor Standards Act (FLSA) and determined that the company is liable to pay back wages.
> In a statement, the company said it never denied any employees a break, but instead worked with them to create a flexible work environment that gave reps personal freedom.
