>It isn't really, but since most terminals are wired and installed at the checkout counter, Customers aren't invited to enter the PIN over at the other end of the venue and aren't keen to, frankly. It is upper class who uses cards for payments and psychologically and culturally they're expecting a full service. Walking to the terminal to enter a PIN is a bit of a "walk of shame".
In the last 2 years or so, since PIN has become mandatory, I've come across one instance where the hotel asks for the PIN in this manner. Most of them have wireless terminals now and the others ask you to come over and type in the PIN. This experience is quite rare in Chennai or Bangalore.
In the last 2 years or so, since PIN has become mandatory, I've come across one instance where the hotel asks for the PIN in this manner. Most of them have wireless terminals now and the others ask you to come over and type in the PIN. This experience is quite rare in Chennai or Bangalore.