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I'd agree.

A website failing due to too many users is not a bug, it's a design issue.

And remembering we both build buildings and programs acknowledging they can catastrophically fail under certain possible real world conditions, but we only minimise it.

Here they accidentally didn't minimise the failure rate enough.

Plus if it never failed in testing or real life, was it even a bug?

There's no proof they were right and it would have failed. Lots of other fails safes might have come into play.

Definitely not a bug.



Plus if it never failed in testing or real life, was it even a bug?

Yes. I have proven that we shipped software with a bug that can crash the system given a very likely set of inputs. The fact that we never saw that particular combination of inputs was sheer dumb luck due to how it was most commonly configured.

I still call that a bug: if a user does X, where X is a reasonable thing to do, I guarantee the system will crash. That no user has done X yet does not mean it's not a bug.




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