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They provide intellectual cover. When you're approaching some completely new line of business, any early decisions you make are bound to be educated guesses. Management consultants are paid to come in, act confident, make wild guesses with apparent certainty, and give you something tangible to show to your backers that you're taking the smartest path. It's simulataneously worthless and extremely valuable.

My current project was strategized, scoped and planned by McKinsey before we even drew the first wireframe. They spent 6 months coming up with a framework that was completely wiped out in the next 6 months. They provided no tangible benefit to the finished project, but who knows if they would have even gotten budget approval without their magical slideshows and spreadsheets.




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