They've tried and they discontinued doing so because they felt it was even worse... | Hacker News

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		wishinghand on July 25, 2016 \| parent \| context \| favorite \| on: Valve – Handbook for New Employees (2012) [pdf] They've tried and they discontinued doing so because they felt it was even worse than being apathetic about it.

Sebguer on July 25, 2016 [–]

What's your source on that? I'm fairly certain that all of Valve's customer support is outsourced, though not specifically overseas, but to contract support teams.

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