I certainly hope people are moving off that abusive platform. But that doesn't make the relationship a customer relationship.

If I pay you money, I'm your customer. It really is that simple.

So I'm a customer of the DPT when I get a parking ticket?

Sigh. Let's try to confine the discussion to voluntary business relationships, shall we?

Sigh, let's remind ourselves that businesses misrepresenting themselses do not deserve special air cover. I'm not sure what you're hoping to gain by pretending this is a customer relationship and you can somehow coerce Apple by pretending you could get money back from them.

Any developer who thinks they are a "customer" in any meaningful sense of the word needs to re-read their click-thru contract with Apple. The concept of "customer" is distorted beyond belief here.