>I'm sorry, but that doesn't give the connotation that it's "designed for humans". Perhaps if they could give a clear indication of what that means other than "it's in a word document", I'd be more inclined to look at it a little harder.

To be fair, this can easily be read as bitter. "I'm sorry, but", "Perhaps if they could ... I'd be more inclined to look" both come off that way.