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Fascinating! Do you know of any source that documents the claim that Robert Allen made this statement?


I'll try. It was a dark day.

We all watched the news and I recall him saying that. The specific quote I don't remember but it was something like " you can consider that I did." I think he was asked what will happen to the person that caused it and who is that person.

Everyone knew right away this had to be human error. Right away. Switches simply had too much redundancy.

It was big then and not sure if I can locate a video.


Not sure if there's a video, but I found an article with the exact quote:

> As far as our customers are concerned, I did it.

http://www.upi.com/Archives/1990/01/16/ATT-pinpoints-cause-o...


Thanks. I got the gist at least.

I admired him and his answer at the time. The culture was quite professional and blame really never existed.




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