I know that's the analogy people make, but it doesn't hold up.
Newspapers were hawked by criers in the street, or sold at stands directly adjacent to competing newspapers, or delivered to your doorstep where the other guy could place his competing paper right next to it. All the conduct was in the real, person-to-person world where every physically able person has the same access.
That access is completely non-existent in cyberspace; the user pulls only what he wishes to receive. In the physical world, the user receives pushes from everything in his environment.
Twitter is not a publication, but a piece of telecom infrastructure. People do not go to Twitter to see what Twitter thinks. They go to Twitter because they believe Twitter will successfully carry the communication from the people they trust and want to listen to.
Is it equally OK for the phone company to kick you off and take your phone number because they didn't like what you said through "their" telephone infrastructure? What about your ISP kicking you off because they don't like what you're posting over "their" pipes? If you don't like it, you can go to another company, or heck, even start your own, right?
Not only were newspapers publications with a monolithic, easily attributable point of view, but newspapers did not have circulation that reached into the billions either (and if one newspaper did get that large, they'd have been broken up in antitrust).
Now, companies can alter or silence someone else's speech, and remove the entire audience, because ironically, the audience no longer needs to go into the real, physical world that exists behind the keyboard to find out what's happening. They implicitly trust these platforms to present the information they request.
There are many big differences between cyberspace and physical space. We've made a lot of short-sighted policy by pretending there's a 1:1 mapping. Let's not keep that habit up.
You're proposing a lot of regulation that I'm personally not interested in.
And why is it that Twitter has to carry that regulatory burden? At what point does a company/website become telecom infrastructure?
One of the issues with ISPs and other utilities is that they have been given local monopoly in exchange for regulation, so I would not say they are similar to Twitter. This is also why your statement "you can go to another company, or heck, even start your own, right?" is supposed to cut.
You're also not giving very much credit to the audience you speak of. The audience has always had to ensure their own information sources are good.
>You're proposing a lot of regulation that I'm personally not interested in.
I'm not really proposing any specific regulation. While it is telecom infrastructure, I'm not suggesting they must be subject to exactly the same regulations as hard-line providers, and there are reasons to craft a different class of rules for them.
The point is that just saying "they're a private company, they can alter things and silence customers however they want" shouldn't work anymore.
>And why is it that Twitter has to carry that regulatory burden?
Because they're a massive communication platform that people depend on to accurately represent conversations. Why should Comcast or AT&T have to carry regulatory burden? Same reasons.
>At what point does a company/website become telecom infrastructure?
Whenever they act a carrier or intermediary in conversations not intended to go directly to/from them. If you're talking to someone else through something and trusting it to carry your communication, it's a telecommunication device.
Of course, there can be limits on when/where any potential restrictions should become effective.
>One of the issues with ISPs and other utilities is that they have been given local monopoly in exchange for regulation, so I would not say they are similar to Twitter. This is also why your statement "you can go to another company, or heck, even start your own, right?" is supposed to cut.
Whether the monopoly is imposed by fiat or occurs organically, it should still be recognized and addressed as a monopoly.
>You're also not giving very much credit to the audience you speak of. The audience has always had to ensure their own information sources are good.
Yes, but in the past, it was not really possible to shut everything else out. There was an opportunity for competitors to get their attention in the physical world where everyone in the same vicinity shares equal access. You couldn't get outside information whilst remaining cloistered up inside your house; you at least had to go to the doorstep or mailbox, where people could leave their own publications.
In cyberspace, you have a blank window until you explicitly request some content. There is no opportunity to present anything that the user doesn't explicitly pull, and then the user is pulling that data from platforms entirely under the control of a very small handful of corporations.
When at least 90% of people are getting their data from the same sources, it's reasonable for some controls to be in place.
This isn't new; until the early 00s, we had rules that prevented a single corporation from controlling too many media outlets in a specific market. Until the late 80s, we had the Fairness Doctrine to ensure that controversial public issues were presented fairly.
If those controls were needed to help control broadcasters whose range was 50 miles, how is it absurd to suggest similar things apply to Twitter/Facebook whose range is infinite and whose user base reaches into the billions, an appreciable percentage of all humanity?
There is rightly a very high bar for a private entity to be regulated as a public utility, and definitely Twitter does not meet it. Twitter has nowhere near a monopoly on "the communication from the people they trust and want to listen to", or any structural advantages that would lead to one. The internet has an extremely broad and diverse range of venues where folks can make their voices heard. If that weren't true, I might have some sympathy for your argument, but as it is, I think it is very misguided.
Newspapers were hawked by criers in the street, or sold at stands directly adjacent to competing newspapers, or delivered to your doorstep where the other guy could place his competing paper right next to it. All the conduct was in the real, person-to-person world where every physically able person has the same access.
That access is completely non-existent in cyberspace; the user pulls only what he wishes to receive. In the physical world, the user receives pushes from everything in his environment.
Twitter is not a publication, but a piece of telecom infrastructure. People do not go to Twitter to see what Twitter thinks. They go to Twitter because they believe Twitter will successfully carry the communication from the people they trust and want to listen to.
Is it equally OK for the phone company to kick you off and take your phone number because they didn't like what you said through "their" telephone infrastructure? What about your ISP kicking you off because they don't like what you're posting over "their" pipes? If you don't like it, you can go to another company, or heck, even start your own, right?
Not only were newspapers publications with a monolithic, easily attributable point of view, but newspapers did not have circulation that reached into the billions either (and if one newspaper did get that large, they'd have been broken up in antitrust).
Now, companies can alter or silence someone else's speech, and remove the entire audience, because ironically, the audience no longer needs to go into the real, physical world that exists behind the keyboard to find out what's happening. They implicitly trust these platforms to present the information they request.
There are many big differences between cyberspace and physical space. We've made a lot of short-sighted policy by pretending there's a 1:1 mapping. Let's not keep that habit up.