Sure, but it has needed one for circa 20 years. And quality has continuously declined over that time. To me, that indicates that generally the next increment of profit gain is not in making things slightly better, but slightly worse.
It seems like a classic tragedy of the commons to me. But good management of a commons requires people perceiving and acting on a common interest with a long-term focus. That's an attitude so far removed from what I see of the culture of advertising and adtech that I expect we'll need a major disaster to change that.
> Users need to welcome such experiments with a modicum of goodwill and good faith
That sounds like a reach to me. In a financial sense, and I think perhaps also in the casual sense, goodwill is what you get when you've spent a long time working hard to make sure your customers like you. For the whole of the consumer internet, advertisers and adtech have been pushing the line of what people will put up with. With the possible exception of search advertising, I think internet ads have earned enormous negative goodwill.
If publishers and advertisers want new experiments to be evaluated separate from the last 20 years of history, I think they're going to have either a) spend a long time undoing the damage, or b) find some way to declare brand bankruptcy for the whole notion of advertising.
And even if they try, I'm not sure how well it will work. The point of the sort of ads that publishers run is to distract you from what you're trying to read and manipulate you into buying whatever the advertiser wants you to buy, without regard to the actual utility or quality of the thing purchased. No matter how much you experiment, there will be a moral conflict at the root of advertising. New tech won't fix that.
Sure, but it has needed one for circa 20 years. And quality has continuously declined over that time. To me, that indicates that generally the next increment of profit gain is not in making things slightly better, but slightly worse.
It seems like a classic tragedy of the commons to me. But good management of a commons requires people perceiving and acting on a common interest with a long-term focus. That's an attitude so far removed from what I see of the culture of advertising and adtech that I expect we'll need a major disaster to change that.
> Users need to welcome such experiments with a modicum of goodwill and good faith
That sounds like a reach to me. In a financial sense, and I think perhaps also in the casual sense, goodwill is what you get when you've spent a long time working hard to make sure your customers like you. For the whole of the consumer internet, advertisers and adtech have been pushing the line of what people will put up with. With the possible exception of search advertising, I think internet ads have earned enormous negative goodwill.
If publishers and advertisers want new experiments to be evaluated separate from the last 20 years of history, I think they're going to have either a) spend a long time undoing the damage, or b) find some way to declare brand bankruptcy for the whole notion of advertising.
And even if they try, I'm not sure how well it will work. The point of the sort of ads that publishers run is to distract you from what you're trying to read and manipulate you into buying whatever the advertiser wants you to buy, without regard to the actual utility or quality of the thing purchased. No matter how much you experiment, there will be a moral conflict at the root of advertising. New tech won't fix that.