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Surely they have multiple datacentres as redundancy.



The two data centres are geographically very close to each other, straddling the runway.


It's also not generally that easy. There's more than one system required to operate flights, usually more than 10. Some would be in BA data centers (UK), some in Amadeus/Altea data centers(DE), etc. Some applications are vendor provided, some in-house. So, you can have two of everything. But when you have something big, like a power outage, getting everything talking to the "surviving/dr" instances of all the different sytems isn't easy. And, the outage itself causes a huge spike in client driven transactions. Every passenger and employee is hitting whatever the equivalent of a reload button is.

The fix is more expensive than any major airline has been willing to spend thus far.




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