But has any of the press coverage translated into actual business impact? Uber's been all over the news in Silicon Valley's incestuous little bubble for the last few months, but the general public has a solid track record of continuing to use whatever service is cheapest and/or most convenient, which remains... Uber.
I'm in Pittsburgh. Most of my friends have moved to Lyft due to Uber's "behavior." To be fair, due the trips we are taking are relatively infrequent and when we do, there is little cost difference between the two.