I've fallen for Newegg's slightly lower prices a few times, last two new items i ordered, both were opened up. 2nd one missing crucial parts that someone poked all of them out through the bag inside of the device's box.
2nd item was through a reseller though.
I don't use Amazon too often these days, but Newegg's lost me from these last few experiences. Their support basically said "meh" about both cases.
For a really long time (over a year) I was trying to get my oders to be shipped to an address in California, Daly City. I had 30% success rate. I have called Amazon several times but they gave me bullshit. I figured out that the delivery guy was stealing all of the shippment and I could prove it. Amazon did not care. After a while I just stopped ordering anything because it is impossible to get delivery there. All of the shippments were arriving to a different address few miles from that one. Funniest part that the shipping company was actually owned by Amazon.
Being stolen. Reported delivered all the time. Once I went and followed the delivery truck and checked when the guy reported it delivered. When I confronted the driver he said he got lost.
2nd item was through a reseller though.
I don't use Amazon too often these days, but Newegg's lost me from these last few experiences. Their support basically said "meh" about both cases.