I find Japan's car buying culture very interesting. Dealership services in Japan are much more of a concierge service, where the dealer brings the car you are interested in right to your house, and buyers generally have an ongoing relationship with the sales staff and others at the dealership.
Electrification won't kill inefficient dealerships. They're too entrenched in politics.
https://www.inc.com/magazine/201411/paul-keegan/collision-co...