This isn't a new issue and afaik no one has lost any money. Coinbase has a backlog. If you want to use Coinbase, you'll have to deal with the backlog. Otherwise, you'll have to deal with their "support".
Why is it harmful? You state on your website that I’ll have my money within a certain period of time, yet that doesn’t happen. What if your bank did the same with your paycheck? It gets deposited on Friday and sometime in the future maybe you get it in your account. I’m sure there would be complaints.
That’s fine if that’s all it is - a mistake in the docs. Should be easy for them to fix up. However now that I’ve searched and discovered the issue, I have to ask why they wouldn’t have done that before.
This isn't a new issue and afaik no one has lost any money. Coinbase has a backlog. If you want to use Coinbase, you'll have to deal with the backlog. Otherwise, you'll have to deal with their "support".