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> How come everyone wants to blame the system.

Because if the system isn't fixed, it's just going to happen again. Surely you're not arguing that the system is without flaw?




The system will be "fixed"... by firing the current operator as an example to the next.

Maybe, maybe someone will print out a list of procedures and tape it up somewhere, telling the new operator that they're required to press the correct button, perhaps in bold and underline for maximum effect. But that's probably it.


New sign:

UNDER NO CIRCUMSTANCES IS ANYONE TO PRESS THE "SEND REAL ALERT" BUTTON.


Strange position; you don't think the user already knew they were required to press the correct button? Your solution seems pretty passive aggressive.

Be kinda like putting up a 'your code must compile' signs in a software dev office. Unhelpfully obvious.




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