Slack is a tool, and it's all in how you use it. You and your team need to be disciplined and on the same page about how to use it.
As for handling organizational memory, we spin up channels as single discussion forums. It's easy enough to archive them when a conversation ends (usually lasting ~2 weeks from describing problem to everyone involved agreeing it was solved).
As for handling organizational memory, we spin up channels as single discussion forums. It's easy enough to archive them when a conversation ends (usually lasting ~2 weeks from describing problem to everyone involved agreeing it was solved).