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"Understand" != "Empowered"

One of the things people grossly underestimate when dealing with government is that nobody ever really has enough power to make unilateral decisions.

I'm not even putting the bar at a correct decision, simply A decision.

Just try terminating a person or a contract with the government. Good luck getting the 12 signatures you need.

Even IF IBM screwed up this badly, who with sufficient power in the government is going to sign off on the order to fire IBM? It's a small world, and if you piss off somebody more powerful than you, your position is toast.

The cardinal rule of bureaucracy is to never sign off on anything unless you absolutely have to.



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