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A lightweight approach we've started at my company:

1. Create a GitHub Repo dedicated to user-facing issues (https://github.com/scoutapp/roadmap)

2. Customers can subscribe to issues they are interested.

3. When resolving an issue, we reference it in the git commit, which closes the issue and notifies the issue subscribers.

We're a developer tool, so it's a familar flow for our customers.



Neat approach. I've also seen public facing trello boards used to varying success (at the very least to give users a hopefully clear picture of what features/issues are prioritized)




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