> Company has managers work the floor for two weeks on a rotating schedule for the first 6 months. Each manager does two different jobs for a week each. Pepsi does this every year. Friend of mine was in upper management and he drove a truck and delivered products a week a year.
I like that idea. Let managers deal with the details of the product or service. Have them exposed to countless, tiny, everyday pains and problems, which are invisible when handling big picture ideas.
For companies that deal with digital goods instead of physical products temporary low level support rotation might be a chance to get higher level positions down in the trenches. Basecamp seems to use such a system: https://signalvnoise.com/posts/3676-everyone-on-support
I like that idea. Let managers deal with the details of the product or service. Have them exposed to countless, tiny, everyday pains and problems, which are invisible when handling big picture ideas.
For companies that deal with digital goods instead of physical products temporary low level support rotation might be a chance to get higher level positions down in the trenches. Basecamp seems to use such a system: https://signalvnoise.com/posts/3676-everyone-on-support