> sometimes they don't speak portuguese or english
Isn't that a good thing? At least you don't have to talk to them... The point of Uber (and similar apps) is that they abstract the human interaction through the app (although in London very annoyingly many drivers still ask me where I'm going, despite me having entered the destination into the app).
I still have plenty of reasons to communicate with the drivers. From giving more specific information about where I'd like to be dropped off, asking if they can make a detour, talking to them when they call me because I'm at a busy pick-up spot like a festival that just let out, saying hi, etc.
Lately in Guadalajara, police have been unfairly cracking down on Uber drivers even thought it's legal (they're in bed with the taxistas), pulling them over for things like not having a baby seat (???). And I've had to communicate with most drivers through the app so we can arrange a more low-key pickup away from the police hotspots.
Besides, I'm human. I don't mind talking to others. Maybe it's because I'm 30 and part of the old guard now, but talking to another human isn't the worst thing in the world.
Isn't that a good thing? At least you don't have to talk to them... The point of Uber (and similar apps) is that they abstract the human interaction through the app (although in London very annoyingly many drivers still ask me where I'm going, despite me having entered the destination into the app).