Maybe it started that way, but I personally buy into the old Jobs view on Apple as a software company.
I do this because I myself primarily buy Apple products for their software. It’s anecdotal of course, but I own a MacBook Pro because I like OS/X more than Linux, and, certainly more than Windows, not because it has a touchbar. Similarly I primarily own an iPhone because I much prefer iOS to Android. I also prefer iCloud services and iMessage to all their similar options. In fact my biggest grief with the iPhone isn’t the missing headphone jack or the ludicrous price tag, it’s that Siri is so much worse than the other voice assistants.
Maybe that’s just me, but I suspect I’m not alone, and that’s why I think their core problem is software rather than hardware.
I do this because I myself primarily buy Apple products for their software. It’s anecdotal of course, but I own a MacBook Pro because I like OS/X more than Linux, and, certainly more than Windows, not because it has a touchbar. Similarly I primarily own an iPhone because I much prefer iOS to Android. I also prefer iCloud services and iMessage to all their similar options. In fact my biggest grief with the iPhone isn’t the missing headphone jack or the ludicrous price tag, it’s that Siri is so much worse than the other voice assistants.
Maybe that’s just me, but I suspect I’m not alone, and that’s why I think their core problem is software rather than hardware.