> Apple is in a position of power here, due to the public. Fact is, however you cut it, slice it, or dice it, people (in the whole) are stupid and will keep buying Apple for the foreseeable future, despite Apple's efforts at reducing reliability to maximise profits.
Are people "stupid" or are the alternatives even worse? Broken LCD cabling is not great, but you can take it into an Apple Store and they'll fix it or swap out your laptop. Never had a problem with it.
But I recently bought a non-Apple laptop for the first time in a decade, and it's been a disaster. Spent $1,500+ on a Lenovo X1 Carbon. The LTE has never worked reliably. The screen just developed either a patch of dead pixels, or somehow some dust got under the glass. Neither has ever happened to me on an Apple product. And even when it works, it's just "meh." Windows is surprisingly slow on what should be a very fast processor (i7-8650U). The trackpad is just okay. Battery life is just okay.
My wife just tried to replace her aging Retina Macbook Pro 2012. After trying a couple of Surface machines at the Microsoft Store, and my Thinkpad, she's decided to wait to see what Apple does in October.
> Broken LCD cabling is not great, but you can take it into an Apple Store and they'll fix it or swap out your laptop.
From the article:
> Apple designed the cables as part of the display, so they cannot be replaced. This means that when (not if) those cables start to fail, the entire display unit needs to be replaced, as opposed to one or two little cables—effectively turning a $6 problem into a $600 disaster.
> A few determined folks have managed to get their local Genius Bar to replace their screen on Apple’s dime, but for now it seems that for every person who succeeds, many more are rejected—or simply end up paying for a new screen out of pocket without realizing how widespread the issue is.
> There are also multiple people who claim to have started threads on Apple’s support site only to have them deleted.
No, people are not "stupid". Why should they have to be paying for this? Apple is regularly, repeatedly shown to have to be threatened with lawsuits to deal with their design flaws. And in many of those cases, they offer replacement of flawed components - with the same flawed components, which will fail again, and again (except you'll get unlucky and their 'window' will close, and you're just SOL).
Are people "stupid" or are the alternatives even worse? Broken LCD cabling is not great, but you can take it into an Apple Store and they'll fix it or swap out your laptop. Never had a problem with it.
But I recently bought a non-Apple laptop for the first time in a decade, and it's been a disaster. Spent $1,500+ on a Lenovo X1 Carbon. The LTE has never worked reliably. The screen just developed either a patch of dead pixels, or somehow some dust got under the glass. Neither has ever happened to me on an Apple product. And even when it works, it's just "meh." Windows is surprisingly slow on what should be a very fast processor (i7-8650U). The trackpad is just okay. Battery life is just okay.
My wife just tried to replace her aging Retina Macbook Pro 2012. After trying a couple of Surface machines at the Microsoft Store, and my Thinkpad, she's decided to wait to see what Apple does in October.