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So right now they have an appeal form. It didn't work in the case above.

The difference after your change, is now you lose $50 and STILL have to post to twitter to try and get your problem solved.



The appeal form is not an actual person, the ombudsman would have a name and a face


What evidence do you have that the name and face would give you a different answer? Somehow paying $50 changes something?


Ombudsmen in other organisations seem to help?

What do you suggest we do?




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