It seems the problems may have started with a software screw up, leaving the "0x" off the ether address. https://www.reddit.com/r/ethereum/comments/6ettq5/statement_...
which lost them I think 67,317 ETH permanently. Ah the wonders of cryptocurrency. https://www.reddit.com/r/ethereum/comments/6er78h/warning_do...
They were supposed to use 0x notation for a particular hex value, but the software always worked without it.
Then some tiny x.x.1 patch upgrade changed the functionality, now requiring the 0x, without documenting the change.
It seems the problems may have started with a software screw up, leaving the "0x" off the ether address. https://www.reddit.com/r/ethereum/comments/6ettq5/statement_...
which lost them I think 67,317 ETH permanently. Ah the wonders of cryptocurrency. https://www.reddit.com/r/ethereum/comments/6er78h/warning_do...