I read the comment as email us with the reason you should be unbanned and we will consider it. instead you are told that the email was a waste of time.

my point is why make the users email? just explain that you’ve been banned but the users can unban you. there’s no point in tricking the user into thinking emailing can get you unbanned.

it would be like going to a parole board hearing and being told there’s no way we’re letting you go free, we’re not in charge of it. ok well then why did you invite me here?