You don't even have to pay much for ads to get help. They will do a call and walk you through the steps for setting up everything to start spending. Its just that advertisers are the only customers google has.

Only in the past year or two. Before that you could only contact them via a support form and someone in India would answer the support.

People who do pay large amounts to run ads get to talk to someone, but that someone normally has absolutely no power whatsoever.

It is in fact a service Google sells to cloud customers, same as AWS.

It's easier to get a job interview at Google.

New strategy: Get tech support from google by applying to them and then complaining during the interview.

Okay, I'll figure out how to diagram a binary tree that has elements of my complaint on each leaf. Then during the whiteboard, I can reconstruct the complaint and just stare into the interviewers cold, robotic eyes...