I really hate when a company lists "Support Email" address and never replies to ... | Hacker News

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		Yizahi on April 17, 2019 \| parent \| context \| favorite \| on: Jack Dorsey says it’s time to rethink the fundamen... I really hate when a company lists "Support Email" address and never replies to it. Dozens of companies did this to me (sent from my gmail). And yet in horrible and unusable twitter or slightly less horrible facebook they reply in hours, or even minutes.

webmaven on April 17, 2019 [–]

If sent emails were publicly visible (and indexed, searchable, etc.) you can bet that responses to them would be a bit... snappier.

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