Google Ads support is incredible. I’ve been shocked. You can tell where their real business is. You call and you get a competent human in less than a few minutes.
Also, Google email deliverability is good, inbound and outbound. I’ve been running an email service and have had no problems with them, unlike Hotmail/Outlook.
Interesting. I've called 3 times, to give you a sense of my sample. They seem to have an interesting program going there. It's been at least fun to play with and run experiments.
> IMO what "you can tell" is that they have good support where you're actually a paying customer, and no support for their free products.
I've heard a few examples here of people having trouble getting support with both GSuite and GCloud.
Sometimes I've got support from GCloud. Even once got two blokes onsite because they'd messed up something badly, but at that time I was working on a project that was seemed to be big time bragging rights for anyone involved on both our side and their side.
Other times our requests would be handled by someone who was more or less clueless && who clearly didn't care at all IMO (this was also the same project.)
For smaller customers it seems to be hopeless from what I read here: - Someone getting their account (GSuite or GCloud) closed for no good reason and with no way to get it back seems to be a thing that happens from time to time.
Also, Google email deliverability is good, inbound and outbound. I’ve been running an email service and have had no problems with them, unlike Hotmail/Outlook.