I think his point is it possible to quantify what the NSA does and not reveal anything classified. Similar to how you can quantify how good a football defense is even if you don't know every play, or anything about their strategies, who is on there team, how many players were on the field.
Schools have tests. I get a newsletter from my local government a few times a year that says how they are spending my money, especially if they are pushing for a levy.
Any program that is in jeopardy of losing funding publishing some sort of "this is why you should keep giving us money" like NASA or an arts program.
For example:
https://www.nasa.gov/news/budget/index.html
> We had 5 sacks, 3 interceptions, and limited the opposing offense to 200yards gained.
Is obviously better than
> We had 0 sacks, 0 interceptions, and the opposing offense took 400 yards.
Even if in both games the opposing offense scored the same number of points.