I’m pretty sure that’s not the full report, irc they release a beefy car buyers guide each year to members with the full report, and Consumer Reports has rules against the republishing of the data in their reports.
It makes sense to me. A new car shouldn't have problems, full stop. My 25 yo car got its first maintenance in 5 years apart from oil, the only problem it has is the air switcher is cranky, and that took over 20 years to crop up. If i bought a Volvo (which I’ve been considering because all I want to upgrade on is safety) and it has a problem in the first few years of ownership, even if it was under warranty, I’d be LIVID!
And while we are on the topic of reliability, with the warranties that come with most unreliable cars, why _wouldnt_ a bugged infotainment system rank the car lower just as much as mechanical issues—either way it’s just a trip to the dealer.
I see cars as an appliance, I don’t want to think about it, I just want to use it. So none of this really makes sense to me, if all consumers shared the same sentiment, I feel certain that the market would look considerably different.
It makes sense to me. A new car shouldn't have problems, full stop. My 25 yo car got its first maintenance in 5 years apart from oil, the only problem it has is the air switcher is cranky, and that took over 20 years to crop up. If i bought a Volvo (which I’ve been considering because all I want to upgrade on is safety) and it has a problem in the first few years of ownership, even if it was under warranty, I’d be LIVID! And while we are on the topic of reliability, with the warranties that come with most unreliable cars, why _wouldnt_ a bugged infotainment system rank the car lower just as much as mechanical issues—either way it’s just a trip to the dealer.
I see cars as an appliance, I don’t want to think about it, I just want to use it. So none of this really makes sense to me, if all consumers shared the same sentiment, I feel certain that the market would look considerably different.