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Your card isn't your account, just an avenue to getting at the money in your account, so it's not quite the same. I can go into a bank branch, or log into online banking and still access my money. I can also go into a branch or phone my bank and get my card unblocked.

In all cases where my bank has blocked my card, they've been contactable (24/7), though to be honest, they've always contacted me in less than a minute after my card has been blocked, so I've never had to do this. I'm in the UK for reference, as I know experience will vary from bank to bank and place to place, as you've already identified.

In the case of Libra, you have no recourse if Facebook decide to block your account. You just have to hope that someday your case will be reviewed. Paypal seem to be just as bad, so it's not only Facebook who would have this problem, but I also avoid Paypal for that same reason.




Why would Facebook not have the same level of support as a bank, when they launch Libra? Doesnt seem to be a strong argument.


probably because we have precedent of social media companies not bothering with that level of support/intentionally avoiding having to provide proper support. There's no reason to assume Facebook will change that either.


Well in France I can tell you that bank services are a big joke, no one ever called me when my card was blocked, worst, most of the time they don't even know why the card doesn't work. Happened to me on multiple occasions with different banks in different regions in France.

And if you dare pointing out how incompetent they are they'll just close you account and leave you in the wild.




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