I recently played an indie game called Gorogoa. Took 90 minutes to complete it and it was a breathtaking work of art, worth every penny.
Then I went to the Steam Communitu hub and the first thing I saw was a thread about someone debating refunding the game. He finished the game (not easy to do, the puzzles require considerable mental effort) and enjoyed it, but felt that Steams "2 hours of playtime" refund policy laid a moral framework by which any game that provides less than 120 minutes of entertainment is a rip-off and should be refunded.
This game was a solo-effort that took 5 years.
Just as big businessed are cut-throat about screwing over consumers in the name of "shareholder rights", people are often equally cut-throat about screwing over who they buy from in the name of "consumer rights". Remember how many people abused Costcos return policy back when it was ridiculously generous?
If my indie favorites like Celeste became refundable or resellable, I wouldn't do it even though I've finished the game and won't play it anymore....this is out of a desire to be a patron to great art. But I think this view is in the minority. Most gamers will maximize their wallets and would return/resell their indie games when finished.
There's a discussion about how long a game should be, and something that 1.5 - 2hr is the same length as a movie. Having grown up on 60hr FF7, 2hrs seems to be blending the art form with film. Changing the refund time to 25% of the runtime makes sense for linear stories, but not so much endless mmo's or whatever.
Then I went to the Steam Communitu hub and the first thing I saw was a thread about someone debating refunding the game. He finished the game (not easy to do, the puzzles require considerable mental effort) and enjoyed it, but felt that Steams "2 hours of playtime" refund policy laid a moral framework by which any game that provides less than 120 minutes of entertainment is a rip-off and should be refunded.
This game was a solo-effort that took 5 years.
Just as big businessed are cut-throat about screwing over consumers in the name of "shareholder rights", people are often equally cut-throat about screwing over who they buy from in the name of "consumer rights". Remember how many people abused Costcos return policy back when it was ridiculously generous?
If my indie favorites like Celeste became refundable or resellable, I wouldn't do it even though I've finished the game and won't play it anymore....this is out of a desire to be a patron to great art. But I think this view is in the minority. Most gamers will maximize their wallets and would return/resell their indie games when finished.