I’ve always been a little confused about their cult following given their unfriendly terms — arbitrary domain cancellation based on adult material for example — which are fair terms to have if that’s their ethics but it seems at odds with the typical pro freedom expectations many people in technology hold.
When my daughter was in high school she was doing an IT subject, for fun I told her to try using "synergy" in one of her assignments. She got an A, its a magic word.
It was founded by pioneers of the Internet in France who where involved in non-profit/hacker/open source circles, which is where it got its cult following from.
But at the end of the day it's a cheap provider with, ahem, French-style support so I'm not sure what people were expecting out of them.