Did you actually read the comment you're replying to?
In this particular anecdote, the nearest Apple store would have been in San Diego, 3200 miles away. The nearest internet connected computer capable of downloading iTunes was a mere 150 miles away in Buenaventura, a 2 hour motor launch, followed by a (weekly) night boat from the village I was in.
It was meant to illustrate that sometimes you take your mobile devices away from civilization. Suggesting that the solution is to bring them back to civilization sort of misses that point.
I did. But if something hard crashes, then it's a fair assumption you're going to have to take it to somewhere where they can fix it. My point is that, if you ignore the out-in-the-wilderness scenario, iPad support is probably friendlier than most PC support for normal people.
If you take your dell laptop back to PC World, don't expect much.
In this particular anecdote, the nearest Apple store would have been in San Diego, 3200 miles away. The nearest internet connected computer capable of downloading iTunes was a mere 150 miles away in Buenaventura, a 2 hour motor launch, followed by a (weekly) night boat from the village I was in.
It was meant to illustrate that sometimes you take your mobile devices away from civilization. Suggesting that the solution is to bring them back to civilization sort of misses that point.